Hello. I joined iD with the understanding that they allow capping, which I had with my previous provider as well. What they failed to mention is that it starts at a minimum £5 spend. I find this slightly odd and a little bit unfair.
iD - give us £0 capping (pretty please)!
Solved
Why can't we cap at £0?
Best answer by Phil H
Hi HB88, the £5 limit is the lowest we can apply and we feel this is reasonable to give you the option to use chargeable services if required.
If you want to avoid incurring charges for exceeding your normal allowances, you can use the app to monitor and even choose a more appropriate plan if you regularly reach your limits.
-Phil
View originalIf you want to avoid incurring charges for exceeding your normal allowances, you can use the app to monitor and even choose a more appropriate plan if you regularly reach your limits.
-Phil
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