Skip to main content
Question

Why do I get charged over my capped limit and does it come off debit automatically

  • June 16, 2018
  • 1 reply
  • 228 views
James. 5501
Community Member
Getting charged over my capped limit and magicly its 18 pounds my bill just jumps
    This topic has been closed for replies.

    1 reply

    C
    iD Mobile Employee
    • Chloe B
    • iD Mobile Employee
    • 67 replies
    • June 19, 2018
    Hi @James. 5501

    Do you have a cap of £5.00 set up? You can check this in the iD Mobile app.

    Let us know,

    Chloé.
    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perks banner
    Terms & ConditionsAccessibility statement