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2 simcards on one account

  • September 12, 2020
  • 1 reply
  • 138 views

Spuddy99
Community Member

I pay for 2 different

simcards monthly for my kids,  I can only see one on the app. Is there any way I can register two so I can check both data allowances etc.   Live chat was no help and can't speak to anyone 🤦‍♀️

Best answer by Mohammed

Hello @Spuddy99,

You’ll need to register the second SIM with a different email address then log-into the account after logging out of the other one. We don’t support multiple accounts in one dashboard but have fed this back.

 

Mohammed

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Mohammed
iD Mobile Employee
  • iD Mobile Employee
  • 7962 replies
  • Answer
  • September 14, 2020

Hello @Spuddy99,

You’ll need to register the second SIM with a different email address then log-into the account after logging out of the other one. We don’t support multiple accounts in one dashboard but have fed this back.

 

Mohammed