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Question

2nd mobile contract


Desa Griffiths
Community Member

Hi - 

I took out a contract for my daughter just over 2 months ago and now when I tried to get myself a new contract for a new phone and I’m being turned down.  I looked and my credit score is excellent so don’t know the reason for not being able to do this.  Curry’s said I would need to wait until 2 months passed, but it’s over 2 months now and have the same issue.

Thanks,

Desa

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2 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • 12462 replies
  • October 10, 2023

Perhaps the credit score is just one element in the process iD Mobile use to determine the contractual risk for a new contract @Desa Griffiths.

I’m not sure any mobile company would be prepared to say why any given application failed, as that would presumably make it easier for riskier contracts to be taken out. 

Maybe quicker to try another retailer / service provider, instead of waiting another couple of months.

 


Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • October 16, 2023

Hi @Desa Griffiths,

Welcome to the Community!

We would advise trying again after 90 days and once 3 on time payments have been made.

The credit check is based on multiple things, not just the credit score.

 

Kash