I've been with Id Mobile for quite a while and 4g coverage was strong both indoors and out. Recently though the coverage has been very poor. Most of the time one bar, occasionally two but quite often nothing. Definitely thinking of leaving.
Solved
4g coverage
Best answer by Kash
Hi
I can see that we are currently helping you via PM and we will update you as soon as possible.
If there is anything you wish to add, please feel free to provide further information via PM.
Kash
This topic has been closed for replies.
+26Perhaps there’s upgrade works, network faults, regular congestion, etcetera in your area,
Check online at https://www.three.co.uk/support/network-and-coverage/network-support.
I had this same issue a few weeks ago. Turned out they were doing some work on my local mast. It went back to normal after a few days.
1 person likes this
+25Hi
Sorry to hear this, how long have you been having issues?
Please could you let us know the postcode(s) where you’re having issues?
Tom
Hi Tom,
My 4g signal dropped from solid 4 bars to typically one bar a couple of weeks ago.
My postcode is GL170AN.
Sometimes now, I get nothing at all. I have a Samsung A34 5g and I have powered off then on, airplane mode and reset network settings.
Thanks
Howard
Similar no signal Bristol area
+24Welcome to the Community!
Work and outages can last a few days whilst the team works on getting a fix in place.
I would advise to let us know if the issue isn’t fixed in the next 48/72 hours and we can get it escalated.
Kash
OP did it get fixed?
No fix yet. Either no bars or one bar. It used to be very strong.
+26Howard Lowe wrote:
No fix yet. Either no bars or one bar. It used to be very strong.
Looks like there’s an issue in your area,
+24Hi
We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Kash
+24Hi
How long have you experienced the issue in your area?
Have you checked the coverage checker to see if there is any ongoing work in the area?
Kash
Over a month now. It us so bad that I am going to change provider.
+24Hi
I can see that we are currently helping you via PM and we will update you as soon as possible.
If there is anything you wish to add, please feel free to provide further information via PM.
Kash
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