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Question

50GB Bonus data not working

  • June 25, 2025
  • 1 reply
  • 14 views
N
Community Member

I have a 4GB contract with a 50GB loyalty bonus.  It has worked ok for the last 14 months or so, but I now don’t seem to be able to use any data at all after my 4gb has been used.  What is going on?

    1 reply

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • 5587 replies
    • June 27, 2025

    Hey there ​@neilariches1972, sorry to hear that. How long was the 50GB loyalty bonus for, was it 12-months only?

     

    Thanks,

    Tyler

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