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5g


  • New
 Contributor
  • 4 replies

Hi 

I have a Motorola G200 5G but I am unable to access 5G when in a 5G area. Is there a setting that needs to be enabled?

Thanks in anticipation.

Des

 

This topic has been closed for replies.

6 replies

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8408 replies
  • June 30, 2023

Hi @Bronco 

 

Have you had 5G ever while using the iD Mobile SIM card in the G200?

 

Taking a look it isn’t a device we’d support, so you may not be able to use it.

 

https://www.idmobile.co.uk/help-and-advice/approved-handsets

 

and

 

 

Tom


  • Author
  • New
 Contributor
  • 4 replies
  • July 14, 2023

No I have not been able to accessed 5G with ID sim, although phone is 5G enabled.


andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • 12418 replies
  • July 14, 2023

Hey @Bronco, iD’s @Tom says the Motorola G200 isn’t currently supported for 5G use on the iD Mobile network.

I doubt iD will ever support the G200 because Motorola don’t have a big market share in the UK to warrant testing their devices for 5G compatibility on iD Mobile’s network - anyway, good luck.


  • Author
  • New
 Contributor
  • 4 replies
  • July 15, 2023

I don't understand, iD mobile support Motorola's Edge 20, Edge 20 Lite, Edge Pro, G50, G53, G62, G73 & G82. Some of these models are older than the G200 (e.g. Edge 20).

If Motorola doesn't have a big enough market share in the UK to warrant testing their devices, why have the devices above been tested?


andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • 12418 replies
  • July 15, 2023

Good question @Bronco.

Perhaps iD Mobile will let you know.
🤞


Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • July 18, 2023

Hi @Bronco,

We are always working on adding new handsets to the list. At this moment in time we only offer 5G on the below approved handsets:

 

Motorola:

  • Motorola Edge 20

  • Motorola Edge 20 Lite

  • Motorola Edge 20 Pro

  • Motorola G50
  • Motorola G53 5G
  • Motorola G62 5G

  • Motorola G73 5G

  • Motorola G82 5G

Kash