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A54 price difference


So the A54 via id mobile app is 25.99 from my phone but only 22.99 from my wife's why?

Best answer by andewhite

I’m not sure any company would divulge details of how they assess creditworthiness @Stefan1.

You could try contacting the iD telesales team on 020 7139 1397 (during normal office hours), who might get you the deal you’re after. 
🤞

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andewhite
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  • July 19, 2023

Is the iD line rental option, for the A54 handset, the same in both cases @Stefan1

 


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  • 0 replies
  • July 19, 2023

Yes line rental same, in fact everything is the same

 


andewhite
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Okay @Stefan1, perhaps iD think your spouse might be more creditworthy, in their view. 

Have you both been using iD Mobile the same length of time?

 


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  • July 19, 2023

Yes and I've got better credit rating lol


andewhite
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Okay @Stefan1, unfortunately iD Mobile have their own internal system for determining customer creditworthiness. Perhaps it’s time to look at alternative service providers?


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  • July 19, 2023

Always the same when all you want to do is chat to someone to get the real answer 😭

 


andewhite
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I suspect the iD community isn’t the best place for chatting to iD Mobile @Stefan1

If you’d like to chat with iD, use their online live chat, Facebook Messenger, or send a Twitter DM. 

The support teams work until 8pm on weekdays.
 


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  • July 19, 2023

Just asked them via messenger and they can't comment, what a total waste of time I d mobile are


andewhite
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  • July 19, 2023

I’m not sure any company would divulge details of how they assess creditworthiness @Stefan1.

You could try contacting the iD telesales team on 020 7139 1397 (during normal office hours), who might get you the deal you’re after. 
🤞


Mohammed H
iD Mobile Employee
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  • 7962 replies
  • July 21, 2023

Hey @Stefan1,

Prices selected in the app are tailored for each customer.

This varies based on many factors and yes, we wouldn’t comment on specific prices.

But if you do want to discuss prices, you're more than welcome to speak to the Sales Team to see what they can do for you.

Mohammed