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Access to PUK2 Code


Mike Ranger
New
 Contributor

I have locked my SIM by mistake and need a PUK2 code to unlock it. When I posed this question to the live chat it simply states contact iD Mobiles agents, but who are iD Mobile's agents and how do I contact them to get a PUK2 code? Thanks.

Best answer by andewhite

Just type “talk to a person” after connecting to Live Chat, @Mike Ranger

You should avoid the 24/7 chat-bot by doing this - the support staff work until 8pm on weekdays. 

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andewhite
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  • 12454 replies
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  • January 15, 2024

Just type “talk to a person” after connecting to Live Chat, @Mike Ranger

You should avoid the 24/7 chat-bot by doing this - the support staff work until 8pm on weekdays. 


Kash M
iD Mobile Employee
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  • iD Mobile Employee
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  • January 16, 2024

Hi @Mike Ranger,

Welcome to the Community!

I hope that your issue is resolved and you managed to get in touch with the team.

If you require further assistance, please let us know here.

 

Kash


Mike Ranger
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  • January 16, 2024

Thanks for your advice. My issue has now been resolved. Cheers! :-)