Hello.
I accidentally deleted my eSIM, order number [REDACTED] and transaction number [REDACTED].
Can someone reissue it? Many thanks.
Solved
accidentally uninstalled esim
Best answer by Tom
Hi
I’d recommend similar to
Tom
This topic has been closed for comments
+22Hi there
It is entirely up to you of course, but posting details like that on a public forum might not be the best idea. I have raised this and hopefully a member of staff will hide/remove those numbers when they get on shift.
Anyway, you’d be better off contacting iD via Live Chat
iD’s Live Chat team are available 9am - 8pm Monday to Friday, and 9am - 6pm Saturday, Sunday, and Bank Holidays. You can access Live Chat here: www.idmobile.co.uk/live-chat.
(start the chat with talk to person or speak to person to bypass their automated chat bot)
You’ll need those details and as you already know they email it your registered email address and the QR code must be used on the phone you want to use.
Should anyone reply asking for you email address PLEASE ignore this request. iD already have it on their system.
Let us know how you get on 🤞
I'm just another customer. ***Only genuine iD Mobile staff have iD Mobile Employee after their name*** **Don't post your phone number or account details as these can be seen by anybody**
+25Hi
I’d recommend similar to
Tom
Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
Thanks very much for your replies. Admin, now this is solved, could you please delete this thread?
1 person likes this
+22No problem at all Edward.
Glad to hear its now sorted.
iD won’t delete this thread and others may add to it too over time. You can unsubscribe using the link on the first post (next to the green star) and this will stop further email notifications.
But it will eventually move to their archive section whereby no further replies can be added.
Glad to hear this is now resolved
Please do get in touch if we can assist in the future.
Nat
1 person likes this
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.