Despite paying for my bill days ago, I still can’t make any phone calls. It’s almost impossible to get in contact with anyone and the live chat option isn’t available. I’ll be leaving this supplier next month.
ID is awful, just awful.
This topic has been closed for replies.
+26Yeah
Any ideas on who your new service provider will be?
+24Hi
Welcome to the Community!
It can take a few hours for the services to resume and you sometimes may have to restart the handset.
However is this now resolved or would you like us to check this out?
Please get back to us here and we will PM you as soon as possible.
Kash
Hello,
I've paid my bill and it's been over 2hrs now and still a automated message with "you reached the payment service, our records show your up to date with your bill" then cuts off? I've restarted my phone multiple times ? Can someone help pleasee this is very frustrating! . Thanks
1 person likes this
Not the answer you were looking for?
Create a new topic and ask a question to the iD Community.
Create a topic
Log in to the iD Community.
Not a member yet? Create an account
Please note: From 31st July 2025, you'll no longer be able to 'Log in with Facebook'. To continue using the iD Community, you'll need to create a password. Click 'Forgot Password?' to get started.
Social Login
Log in with Facebookor
Please enter your email address. If it matches our records, we'll send you instructions to reset your password.