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Adverts


Karen Nagle
Community Member

I’m being inundated with pop up adverts when using my phone. Even in the middle of messaging & browsing. Can anyone tell me how I can stop this happening please.

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3 replies

WelshPaul
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  • 3087 replies
  • August 14, 2023

Android phone? Probably a rogue app such as one of those free games spamming you.


andewhite
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  • August 14, 2023
Karen Nagle wrote:

I’m being inundated with pop up adverts when using my phone. Even in the middle of messaging & browsing. Can anyone tell me how I can stop this happening please.

If you do mobile banking, quite a few of the UK banks offer free antivirus or anti-malware mobile apps @Karen Nagle. Perhaps your bank provides this service too?

 


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8484 replies
  • August 15, 2023

Hi @Karen Nagle 

 

I would look into removing any unnecessary apps from your phone and possibly getting some anti-virus software to get rid of any unwanted issues.

 

Tom