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All incoming calls come up as unknown


Just as the title suggests, any incoming calls come through as unknown.

Call history only shows the names of callers when I call them.

 

I've tried WiFi calling as a previous post suggested but that hasn't helped.

 

Any help would be most appreciated!

Best answer by Tom

Hi @MJWARNE92 

 

Have you tried resetting network settings?

 

For iPhone;

Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings.

 

For Android;

Settings > System > Reset options > Reset Wi-Fi, mobile & Bluetooth

 

Resetting network settings will NOT reset any personal data (Photos, Videos, Contacts etc) only network settings.

 

Tom

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andewhite
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Tom
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  • January 16, 2024

Hi @MJWARNE92 

 

Have you tried resetting network settings?

 

For iPhone;

Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings.

 

For Android;

Settings > System > Reset options > Reset Wi-Fi, mobile & Bluetooth

 

Resetting network settings will NOT reset any personal data (Photos, Videos, Contacts etc) only network settings.

 

Tom