I have been a customer for a number of years on a SIM only monthly rolling contract.
I have recently upgraded as I could get more data and unlimited calls for the same price which is great.
But the email I recevied said a new sim would be sent. Looking at the account now, I can see the new data allowance and the unlimited calls are active on the account.
So, assuming a new sim is being send, do I still need to install the new sim when it arrives?
Best answer by andewhite
So
Your existing SIM will continue to work - you don’t need to install the new SIM, unless your old SIM doesn’t fit in the phone.
Good luck.
+26So
Your existing SIM will continue to work - you don’t need to install the new SIM, unless your old SIM doesn’t fit in the phone.
Good luck.
What I need now I have had this sim and tried it out and happy with it I now need a tariff were I can make calls and receive calls when I am abroad what is the best and how do I change from what I am on now
What I need now I have had this sim and tried it out and happy with it I now need a tariff were I can make calls and receive calls when I am abroad what is the best and how do I change from what I am on now
+25Hi
What plan are you currently on? A pay monthly contract or a Pay As You Go?
It’s likely you’re already on a plan that can make calls and receive while abroad.
Tom
Yes I am on a contract but wasn’t sure if I could make calls without being charged silly money thanks for your reply anyway
+24Hi
You can check the link below to view our 50 EU Roaming destinations:
https://www.idmobile.co.uk/help-and-advice/eu-roaming
If the country is not included you’ll be charged for usage.
You can find all the roaming charges HERE
Kash
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