We are also awaiting the refer a friend reward for new customer referral, we’ve passed three bills and checked the spam folder.Where do we escalate the issue for resolution?
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+24Hi
Welcome to the Community!
It may be worth checking the link below and checking that you have met all the terms and conditions.
https://www.idmobile.co.uk/legal/terms-and-conditions-refer-a-friend
If you have followed all the steps, please let us know and we can PM you.
Kash
Hi Kash
We are eligible according to the terms and conditions , have passed the three bills and have checked and rechecked all of our mail including spam without success. What should we do next?
Thanks
+24Hi
We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Kash
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