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anyone else having issue logging into their account?


Hi, I've tried logging in through both the app and browser and both just give me error messages.

 

I know there's nothing wrong with the passcode because I just logged in a few days ago to get a new plan sorted.

 

Cheers for any help

This topic has been closed for replies.

5 replies

WelshPaul
Platinum 
Contributor
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  • Platinum 
Contributor
  • 2972 replies
  • January 24, 2022

I am unable to login to my account too.

 


Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • January 25, 2022

@Gonzoid,

This should now be resolved.

Could you try again and let us know?

 

Kash


  • Author
  • New
 Contributor
  • 4 replies
  • January 25, 2022
Kash wrote:

@Gonzoid,

This should now be resolved.

Could you try again and let us know?

 

Kash

Yeah, thanks Kash. I can log in fine now!


Anel Hebibovic
Community Member

I am having same issue today? online or app does not work at all?


Mohammed
iD Mobile Employee
  • iD Mobile Employee
  • 7962 replies
  • February 6, 2022

Hey @Anel Hebibovic  are you still having the issue with self-care? This should be up and running.