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App and Website not working

Amy Young
Community Member

Tried all day to log into app and website anyone else having similar issues?

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    2 people like this
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      GARY98
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      DPeter
    This topic has been closed for replies.

    2 replies

    Toby Field
    Helpful
 Contributor
    • Toby Field
    • Helpful
 Contributor
    • 59 replies
    • December 1, 2023

    The network has been down throughout today so that might have something to do with it

    Siân
    iD Mobile Employee
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    • Siân
    • iD Mobile Employee
    • 1225 replies
    • December 2, 2023

    Hi @Amy Young We had experienced some issues yesterday with our network, but this is mostly fixed now. Additionally, as a knock on effect we have experienced a higher volume of contact than usual. The iD app has become unavailable again for some customers. We apologise for any inconvenience you’ve experienced, and we’ll continue to provide updates here - https://tinyurl.com/3ykh4ayb Thanks.

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