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app failure

  • April 22, 2024
  • 1 reply
  • 32 views
Kamilla Mould
New
 Contributor

When is the app going to be back online this is ridiculous 

Best answer by Lauren K

Hi @Kamilla Mould. Our app is largely up and running now. However, we are aware of some intermittent issues/bugs.

Have you reregistered for the new iD app/account? We have switched off the old app/web service while we stabilize the new system. 

-Lauren

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1 reply

Lauren K
iD Mobile Employee
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  • Lauren K
  • iD Mobile Employee
  • 479 replies
  • Answer
  • April 27, 2024

Hi @Kamilla Mould. Our app is largely up and running now. However, we are aware of some intermittent issues/bugs.

Have you reregistered for the new iD app/account? We have switched off the old app/web service while we stabilize the new system. 

-Lauren

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