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app log in issue

  • April 20, 2024
  • 1 reply
  • 48 views

Charlie Laidlaw
Community Member

I have created an account but when I try to login to it does not recognise my phone number, last name and birth date. 

This topic has been closed for replies.

1 reply

Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • April 23, 2024

Hi @Charlie Laidlaw,

Welcome to the Community!

Just to confirm have you registered for the new iD Mobile app/account?

If so have you tried to reset your password?


Kash