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Apple TV Free Subscription Error


When clicking on the link to redeem the offer, get a URL Can Not be found error message.  Could someone from ID Mobile help please?

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4 replies

Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8175 replies
  • November 6, 2023

Hi @purpleelsie,

Welcome to the Community!

We are sorry to hear that the link doesn’t work.

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Kash

 


pocket_rocket
New
 Contributor
  • New
 Contributor
  • 3 replies
  • October 20, 2024

Hello 👋🏻 

im having this issue too when trying to redeem 3 months free Apple TV- screenshot below.


I’m also having issues redeeming 3 months Apple Music. Only gives me 2 months free when I click the link on my “Thank You For Your Order” email - screenshots below.

 

 


  • New
 Contributor
  • 4 replies
  • February 25, 2025

Can i have a new link sent please, mine comes up with URL not found

 

Thanks 


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  • iD Mobile Employee
  • 2066 replies
  • February 25, 2025

Hi ​@Hanson 

 

Thanks for posting. 

We have sent a reply and a private message off the back of your separate post to us. 

 

Speak soon, 

 

Nat