Hi I’ve tuck a new pay as you go sim card out £20 was meant to go out my bank but it’s tuck 3 lots of £20,Is there anyone I can speak to over this?
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+26Unfortunately
In addition, the iD community isn’t real time live chat, and iD staff usually only read user posts in this forum once a day.
If you’re after immediate help, you could try the online iD Mobile live chat service, or contact iD using Facebook Messenger, or X (Twitter) DM, for assistance.
The agents work until 8pm on weekdays.
+25Hi
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Tom
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