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Question

bereavement

Smiffy56
Community Member

How do I report the death of my husband and close his account 

    This topic has been closed for replies.

    3 replies

    A
    iD Mobile Employee
    • Aklima R
    • iD Mobile Employee
    • 1139 replies
    • June 1, 2020

    Hi @Smiffy56 

    Sorry to hear this. 

    I have sent you a private message with more information. 

    Regards

    Aklima 

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    Adnil
    Community Member
    • Adnil
    • Community Member
    • 0 replies
    • June 5, 2020

    Same as above. Please advise on how to close  my fathers account. He passed away on April 26th 2020

    P
    iD Mobile Employee
    • Pearl M
    • iD Mobile Employee
    • 1428 replies
    • June 8, 2020

    Hi @Adnil 

    Welcome to iD Community.

    We are so sorry to hear about your loss.

    We just need to obtain a few details in order to close the account.

    Please email a copy of the death certificate along with the mobile number to documents@idmobile.co.uk and the team will get back to you.

    Thanks,

    Pearl

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
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