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bill

  • March 20, 2024
  • 1 reply
  • 16 views

Sam Murden
Community Member

Due to a recent unemployment, I have been without pay since January 15th. My next pay date is this coming Friday. Can I please make my payment on this date and have my services back ASAP? 

Pinned reply

March 23, 2024

Hi @Sam Murden, welcome to the community!

We’ll be able to look into this further and see if a payment extension can be authorized. 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

-Lauren

This topic has been closed for replies.

1 reply

Lauren K
iD Mobile Employee
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  • iD Mobile Employee
  • 479 replies
  • March 23, 2024

Hi @Sam Murden, welcome to the community!

We’ll be able to look into this further and see if a payment extension can be authorized. 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

-Lauren