Bill cap does not work
says
oops something has gone wrong
what do I do please
Solved
bill capping does not work
Best answer by andewhite
In your situation,
🍀
This topic has been closed for replies.
+26In your situation,
🍀
+26Hasla wrote:
How do you get an advisor?
Hasla wrote:
How do you get an advisor?
Try the URL https://idmobile.co.uk/live-chat,
The advisers work until 8pm on weekdays.
Mines the same I'm not impressed at all nd it won't let me set up a direct debit through it either
+26Tracey Kellett wrote:
Mines the same I'm not impressed at all nd it won't let me set up a direct debit through it either
Have you tried doing this online at https://my.idmobile.co.uk,
It's the same for me, can't adjust anything through the new app. The app doesn't have that many features you would expect the ones it does have to work.
+25Hi
The iD Mobile app is facing some issues with certain features at this time, apologies for any inconvenience caused, the team are working on a fix.
As mentioned above by
Tom
The new website has changed where to do this.
Now you have to go to Bills
then scroll to the bottom
click on “Manage Bill Cap” and use the slider to change the cap.
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