Can someone tell me why my bill statement is in Chinese and how to get it in English please?
Solved
bill statement
Best answer by andewhite
As a workaround, I’d suggest getting a PDF reader app on your phone
This topic has been closed for replies.
+24Hi
Welcome to the Community!
We are sorry to hear this.
Can you please try opening the bill on the website and the app and advise if you get the same issue?
Please get back to us here and we can escalate it if required.
If you are trying on the website, please try a different browser such as FireFox.
Kash
Help. I have the same problem opening bills on mobile. Any ideas guys? Brian
+26
How can I get my bills back in English instead of Chinese I have logged on in the app and online and still not working
+26Chardonnay Desogus wrote:
How can I get my bills back in English instead of Chinese I have logged on in the app and online and still not working
As a workaround, I’d suggest getting a PDF reader app installed on your phone
Ok will try it’s never happened before until my last bill
+26If you’re using an iPhone to view your bill
+24It is an iOS issue and hopefully it should be fixed soon.
Hopefully the information that
Kash
+24Hi
The team are looking into this and this should be resolved shortly.
Thanks for your patience.
Kash
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