Hi I keep getting a bill from EE but I bought a pay as you go sim card from them for just over £2 and rang them and gave me a pack code which I gave Id but I still keep getting charged for EE and ID and only want to be charged for id I have lost my ee phone number do you have it please
Question
billed from EE despite cancelling
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Hi I keep getting charged from id but I gave you a pack code from them and so I’m charged from EE and ID
I keep getting charged from EE even though I gave you a pack code from them so I’m being charged twice from ID and EE
Hello
What date did you submit the PAC code to us and what date were you given for the switch?
If you submitted the PAC code we confirm what date we’ll be bringing the number over on.
Your EE Contract would be cancelled once the number switches over to us.
Mohammed
Why do I still keep getting billed from EE
do you have the EE number I had
Hey
As above, when the number switches over to iD Mobile that’s when the number would be cancelled.
If you log into the iD app/account, it’ll show the number that’s active on the account.
If you still need help checking this, let us know and we’ll check this for you.
Mohammed
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