Billing

If you’re using an iPhone @Gary Richardson, one possible workaround is to install the Adobe Acrobat Reader app for iOS, and try look at your iD bills using this app.

Other forum posts seem to suggest an issue with iOS 17 and the iD app. 

Thanks for this but it has same issue when using laptop / internet so don’t think it’s that

What browsers have you tried @Gary Richardson? 
Google Chrome may not work properly with the iD online account portal “my.idmobile.co.uk”. 

I have used Google Crome also Safari and Google 🙈🙈🙈

Is this using Safari for iOS with “my.idmobile.co.uk” on your iPhone @Gary Richardson? 

No this was using Google 

Okay @Gary Richardson - would that be the Google app for iOS on your iPhone?

I have just used my wife’s laptop and I can now read them

thank you for your help looks like some work is need to get them to work on iPhones 

thanks 

Okay @Gary Richardson, iOS 17 introduced several new PDF features, which might now need some bug fixes. 

I think the Adobe Acrobat Reader for iOS works properly with iOS 17, and should render your iD bills correctly.

Thanks again