Want to speak to an adviser
Solved
Billing
Best answer by Kash
Hi
Payments can take 5 working days to process.
It sounds like your payment may have not been successful as it would usually show on your bank account as taken.
Once the payment has cleared the services are restored within 24 hours.
Please get back to us if you require further assistance.
Kash
This topic has been closed for replies.
+26You can do this online at https://idmobile.co.uk/live-chat,
The iD advisers work until 8pm on weekdays.
To avoid the 24/7 chat-bot, type “talk to a person” after connecting on the iD Live Chat.
+24Hi
Welcome to the Community!
Did you manage to get in touch with the Live Chat Team?
If you still require assistance, please let us know.
Kash
I paid 20 pounds for my account on the 12 of this month by the automated phone call but for some reason their still haven't taken it off my account and reinstalled my service
+24Hi
Payments can take 5 working days to process.
It sounds like your payment may have not been successful as it would usually show on your bank account as taken.
Once the payment has cleared the services are restored within 24 hours.
Please get back to us if you require further assistance.
Kash
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