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billing query

  • September 18, 2023
  • 1 reply
  • 16 views

Steve Clarke
Community Member

Hello.

 

I have just being going through my bank statement and realise I am paying for 3 accounts when I should only have 2 active accounts. This has been going on for several months. 

This topic has been closed for replies.

1 reply

Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • September 20, 2023

Hi @Steve Clarke,

Welcome to the Community!

Were you recently due an upgrade?

It may be that you accidently purchased a new contract instead of an upgrade.

If you believe that this is fraudulent or incorrect, please let us know.

 

Kash