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Call to 0345 number - your service does not allow access to this number

  • January 16, 2024
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vicstd
Community Member

I am trying to make a call to a 0345 number but keep getting the message “Your service does not allow access to this number”.  It lets me connect to the number but then at various stages while I am on hold it cuts off

Best answer by andewhite

There seems to be a network fault, @vicstd.

https://community.idmobile.co.uk/announcements-16/service-update-call-issues-affecting-some-customers-57710

 

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andewhite
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