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calling not working

O
Community Member

What's the FUCK wrong ID again 

    2 replies

    MydyKandy01
    Active Contributor
    • MydyKandy01
    • Active Contributor
    • 19 replies
    • June 25, 2025

    Is there any updates from the team at I D mobile on the time scale please for your customers who are unable to make or receive calls?

     

    Leeds area.This is becoming more regular now 🙄

    Tyler C
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Tyler C
    • iD Mobile Employee
    • 4742 replies
    • June 26, 2025

    Hey there ​@Omar2022 & ​@MydyKandy01, we did indeed have an outage with some calls/texts yesterday. The outage has now been resolved, calls and text messages should now be working again as usual. If you're still having issues, we'd recommend restarting your phone

     

    We sincerely apologise for the inconveniences caused and really thank you for your patience.

     

    Please find updates here:

     

    https://community.idmobile.co.uk/contacting-id-183/we-re-aware-that-some-customers-are-experiencing-issues-with-making-or-receiving-calls-72269

     

    Thanks,

    Tyler

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