I have a Sim only deal, which I don’t need to change. My phone is faulty so I am buying a new one. Can I keep my existing number?
I have seen many similar queries answered but all seem to involve upgrade/change of contract etc.
Thanks.
Solved
Can I keep my number? (yet another query)
Best answer by Tom
Hi
A replacement SIM card would be just that, a replacement, you current iD Mobile number, account etc would all be activated to the replacement once it’s activated.
Tom
1 person likes this
This topic has been closed for replies.
+26Buy a SIM free phone and just pop your existing iD SIM card in - you’ll have kept your number.
+25Hi
If you’re just buying a new SIM free phone simply pop your iD Mobile SIM card into it, the number is with the SIM card, not the phone device itself.
Tom
Thanks for the replies Ande & Tom but the old SIM card is not compatible, it is too big for the new phone.
+26Colin Cee-b wrote:
Thanks for the replies Ande & Tom but the old SIM card is not compatible, it is too big for the new phone.
You need a replacement SIM
Get one from your nearest Currys store, or ask iD online by using the online Live Chat service.
Thanks again for the reply Ande. I am aware that the phone needs a SIM card. I come back to the original question though - can I keep my existing number?
The live chat managed to answer the question for me. It is now sorted, thanks.
1 person likes this
+25Hi
A replacement SIM card would be just that, a replacement, you current iD Mobile number, account etc would all be activated to the replacement once it’s activated.
Tom
Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
1 person likes this
Not the answer you were looking for?
Create a new topic and ask a question to the iD Community.
Create a topic
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.