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Question

Can't create online account


I do not seem to be able to create my account on the App as there is a technical issues. Anyone has any suggestions, Thank you
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4 replies

clemmeroid
Community Member
  • Community Member
  • 0 replies
  • April 6, 2019
Recieved my new sim/new to the network
but can't register as code not being sent
via app or email

clemmeroid
Community Member
  • Community Member
  • 0 replies
  • April 6, 2019
Didn't receive an email with my phone number
either

clemmeroid
Community Member
  • Community Member
  • 0 replies
  • April 6, 2019
I think their system is down as I'v e sent an email
for an activation code and have received no reply
also I have used the app like you to no avail

Ryan
iD Mobile Employee
  • iD Mobile Employee
  • 4571 replies
  • April 11, 2019
Hi @Francesca & @clemmeroid,

Are you still having issues with registering on our app? If so, let me know what is happening and we'll do our best to assist you!

Ryan