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Question

Can't log into my account/phone/ no network

  • December 1, 2023
  • 1 reply
  • 39 views

Roxana Jones
Community Member

Similar problems to everyone else in North West, logged out, thinking I can log in afterwards. Phone would not accept any of my passwords. No mobile service all day, ID mobile customer service online does not seem to exist either. Please help!

 

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1 reply

Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • December 3, 2023

Hi @Roxana Jones,

Welcome to the Community!

The outage has now been fixed and your services should be working as normal now.

Please let us know if you require further assistance.

 

Kash