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Can't receive calls after porting old number.


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27 replies

  • Community Member
  • 0 replies
  • August 8, 2023

My Port was trabsferred to ID from plusnet today. I can call out and receive whatsapps. Nobody can call me and they get a recorded message saying “YOU ARE THROUGH TO THE PLUSNET MOBILE ANSWERMACHINE” 

 

So looking at all these previous messages i believe this problem is totally ID’s issue and nobody’s phone or previous network.

They are doing something wrong. I have tried reset th network and that does not work.

What is quickr, get another provider or wait and see what happens. I need my phone working !


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8408 replies
  • August 9, 2023

Hi @Gryff 

 

I’m sorry to hear this, ports can take up to 10pm to fully complete on the date that is selected/given, please could you let us know how you’re getting on now?

 

Tom