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Question

cancel contact day

J
Community Member

Hi I thinking cancel contract and get instead phone with contract... I know from last chat I have 30 day's. Can I know the my last day of cancellation,also how I have to do it... thank you 

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    2 replies

    andewhite
    Platinum 
Contributor
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    • andewhite
    • Platinum 
Contributor
    • 12487 replies
    • October 17, 2023

    If you’ve got a minimum term iD contract @Jarymek, the end date of the minimum term will be shown in your iD account online or the iD app. 

    The following forum article explains how to cancel an iD contract: 

      

    Forum member (non-iD).
    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • 8484 replies
    • October 18, 2023

    Hi @Jarymek 

     

    Your final day of cancellation would be the 30th day from purchase, I’d recommend using a date calculator to count from your purchase date.

     

    If you do wish to cancel, please use the article above or let us know here so we can get in touch.

     

    Tom

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