Skip to main content
Question

cancel contact day

J
Community Member

Hi I thinking cancel contract and get instead phone with contract... I know from last chat I have 30 day's. Can I know the my last day of cancellation,also how I have to do it... thank you 

    This topic has been closed for replies.

    2 replies

    andewhite
    Platinum 
Contributor
    Forum|alt.badge.img+26
    • andewhite
    • Platinum 
Contributor
    • 12421 replies
    • October 17, 2023

    If you’ve got a minimum term iD contract @Jarymek, the end date of the minimum term will be shown in your iD account online or the iD app. 

    The following forum article explains how to cancel an iD contract: 

      

    Forum member (non-iD).
    Tom B
    iD Mobile Employee
    Forum|alt.badge.img+25
    • Tom B
    • iD Mobile Employee
    • 8408 replies
    • October 18, 2023

    Hi @Jarymek 

     

    Your final day of cancellation would be the 30th day from purchase, I’d recommend using a date calculator to count from your purchase date.

     

    If you do wish to cancel, please use the article above or let us know here so we can get in touch.

     

    Tom

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Perks banner
    Terms & ConditionsAccessibility statement