I wish to cancel my sim only contract within the cooling off period. The sim has not been used. I cannot get into the app after many unsuccessful attempts and I cannot get through on live chat either. I need this sorting asap as I was transferring my number so need the number as code transfer cancelling. I will not deal with a company that I cannot contact or speak to.
can someone help me with this asap please as I’ve spent hours trying to sort this and losing the will!
Very disappointed