Today I submitted my PAC number to ID Mobile to move my old phone number to this new provider. I have discovered that the signal in my area is too weak for my need though, so would like to cancel this PAC transfer request before the number is transferred.
Solved
Cancel my PAC request before the number transfers
Best answer by andewhite
iD staff only read posts in this forum once-a-day, sometimes less frequently
If you’re transferring your number to iD Mobile, I’d advise you to get in-touch using the iD online live chat, Facebook Messenger, or by Twitter DM (direct message).
The support teams work until 8pm on weekdays (and 6pm at weekends).
This topic has been closed for comments
+26iD staff only read posts in this forum once-a-day, sometimes less frequently
If you’re transferring your number to iD Mobile, I’d advise you to get in-touch using the iD online live chat, Facebook Messenger, or by Twitter DM (direct message).
The support teams work until 8pm on weekdays (and 6pm at weekends).
Forum member (non-iD).
1 person likes this
Hey
Sorry to hear that the coverage isn’t as strong.
Have you been able to speak to someone to cancel the PAC code or did you want us to send you a PM here so we can pick this up and cancel for you?
Mohammed
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1 person likes this
I was ablso use the LiveChat function as recommended and my query has been resolved. Thanks all!
Jacob Kneen wrote:
I was ablso use the LiveChat function as recommended and my query has been resolved. Thanks all!
Glad to hear that
Thanks for letting us know!
Mohammed
ay I submitted my PAC number to ID Mobile to move my old phone number to this new provider. I have discovered that the signal in my area is too weak for my need though, so would like to cancel this PAC transfer request before the number is transferred.
Today 11/07/2023 I submitted my PAC number to ID Mobile to move my old phone number to this new provider. I have discovered that the signal in my area is too weak for my need though, so would like to cancel this PAC transfer request before the number is transferred.
+26Onyx wrote:
Today 11/07/2023 I submitted my PAC number to ID Mobile to move my old phone number to this new provider. I have discovered that the signal in my area is too weak for my need though, so would like to cancel this PAC transfer request before the number is transferred.
Okay
If you’re transferring your number to iD Mobile, I’d advise you to get in-touch using iD online live chat, Facebook Messenger, or by Twitter DM (direct message).
The support teams work until 8pm on weekdays (and 6pm at weekends).
I am canceling the request to move my old number to replace the new Id number. I don’t want to cancel again. I have started using the Id mobile number on my mobile phone.
andewhite wrote:
Onyx wrote:
Today 11/07/2023 I submitted my PAC number to ID Mobile to move my old phone number to this new provider. I have discovered that the signal in my area is too weak for my need though, so would like to cancel this PAC transfer request before the number is transferred.
Okay
If you’re transferring your number to iD Mobile, I’d advise you to get in-touch using iD online live chat, Facebook Messenger, or by Twitter DM (direct message).
The support teams work until 8pm on weekdays (and 6pm at weekends).
I am unable to get you on live chat . Kindly assist
Hello
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Mohammed
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