I need to cancel my Sim only contract with you asap. This has never been used but the money is still being taken from my account. I have now received letters and phone calls from CARS.
I have tried to contact ID but with no success. I need to sort this as quickly as possible to stop the calls and letters as they are causing me great anxiety.
Best answer by John Newman
I was helped by Live Chat and the issue has been resolved.
I paid the balance and my contract was cancelled which was what I wanted.
Thank you
Try Watch Dog and review on trust pilot
I was so disappointed with ID when I tried every way to contact them after I got out of stock message and tried to cancel. I gave them a minus if possible rating on Trust Pilot. I then got a message From Ryan I replied informing him of the bad customer service. I have had no reply and not received my £19.99 up front payment .Managed to get a phone no problem next day from 3 after speaking to a human and not a machine.
I need to cancel my Sim only contract with you asap. This has never been used but the money is still being taken from my account. I have now received letters and phone calls from CARS.
I have tried to contact ID but with no success. I need to sort this as quickly as possible to stop the calls and letters as they are causing me great anxiety.
Hello
Sorry to hear that.
We will reach out to you via PM so we can process a cancellation for you.
Mohammed
I was unable to cancel my sim only plan - so I cancelled the DD in desperation.
I now am receiving demands from CARS.
I paid a demand notice in July for £10 by automatic payment,
Most imortant is I need to cancel my sim plan,
Please help
John Newman
I was unable to cancel my sim only plan - so I cancelled the DD in desperation.
I now am receiving demands from CARS.
I paid a demand notice in July for £10 by automatic payment,
Most imortant is I need to cancel my sim plan,
Please help
John Newman
Hello
I’ve replied to you via your Topic created and sent you a PM.
Mohammed
I was helped by Live Chat and the issue has been resolved.
I paid the balance and my contract was cancelled which was what I wanted.
Thank you
Great stuff, glad to hear this got sorted in the end,
Thank you,
Rory
How did you cancel your SIM only ?
I got this for my father in December - the online request will not accept the number and as he has now passed away I want to pay it off .
can anyone HELP?
I have the account number ....
Hi
Our Live Chat | iD Mobile Network Team here is the best place to request a cancellation. I have tested the Live Chat app and can confirm after seeing the chat BOT I was able to get through to an advisor. Once you entered your name, mobile number, and reason for the chat, you will be transferred to the iD chatbot, at this point just type in the word ‘Agent’ or ‘Human’ and you will get put through to an advisor who can assist you. We’re also contactable via Facebook and Twitter if you use those platforms. If you have trouble using those services then please let us know here and we’ll offer further support.
-Mohsin
i need to cancel my sim only plan
Create a new topic and ask a question to the iD Community.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
