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cancellation

  • March 18, 2024
  • 1 reply
  • 57 views

Thomas Francis
Community Member

Have a sim only that I want to cancel, it's still packaged up as it took well over a week to arrive.

It doesn't show on my account either, within the 14 days.

Best answer by Tom

Hi @Thomas Francis 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom

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1 reply

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8484 replies
  • Answer
  • March 19, 2024

Hi @Thomas Francis 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom