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Question

cannot change to id mobile on my old number

  • September 16, 2023
  • 1 reply
  • 38 views
S
New
 Contributor

Thanks for help

this message come across to me.

 

We've tried to process your PAC, but there is an issue with the information you've submitted. Please check that you have provided the correct details and try again. 

 

If you have already used this PAC code and submitted it when purchasing a handset or SIM, don't worry - your switch is underway. We'll send you a text as soon as your number has been transferred to us.

 

 

I am intending to keep my old mobile number and change to ID mobile.

 

 

please help!

This topic has been closed for replies.

1 reply

Kash
iD Mobile Employee
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  • Kash
  • iD Mobile Employee
  • 8193 replies
  • September 18, 2023

Hi @Shaymaa,

I can see that we have sent you a PM and we will get back to you as soon as possible.

Thanks for your patience.

Kash

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