Hi,
I switched my number from EE to a sim only with ID. All went smoothly. I got my eSim but seem to be unable to add it as the second Sim to my new Samsung A15 (which is also with ID)
When I am scanning the QR Code, I am getting an option to add it to my watch? But I do not have a Samsung Watch.
I have no idea, if I am simply to thick. But Is there an option to get a “normal” Sim instead of an eSim?
+24Hi
Welcome to the Community!
We don’t offer eSIMs for accessories at the moment.
If the eSIM is already on the handset the SIM should be working as normal.
Kash
great. when I looked up if the mobile was ready for eSim it says yes, and now you are saying no? How do I get a normal Sim now? This will be my second week with no phone working.
I inserted the normal Sim (the paid monthly one) and cannot call, receive calls or text! Unbelievable!!
+24Sounds like your A15 is getting confused trying to add eSIM to a watch that doesn’t exist. Follow these steps:
Thanks.
been there, bought the t-shirt.
I have cancelled and will leave ID, sick of all this malarkey and the wasted time
+24Sorry to hear this
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