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cannot make calls and messages

B
Community Member

I can't make any calls or messages.

My number is [REDACTED]

Best answer by Tom B

​Hi @Bob James 

 

I’m sorry to hear this, how is data usage?

 

Are your bills up to date and paid?

 

What happens when you attempt to make a call or text?

 

Tom

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    2 replies

    andewhite
    Platinum 
Contributor
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    • andewhite
    • Platinum 
Contributor
    • 12446 replies
    • April 16, 2024

    Hey @Bob James, this is a public forum and anybody on the Internet can read these forum posts. Hopefully none of the bad actors, fraudsters, and scammers who’re looking for names and numbers steal yours. 

    Maybe an idea to remove your mobile number from your post.  

    Forum member (non-iD).
    Tom B
    iD Mobile Employee
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    • Tom B
    • iD Mobile Employee
    • 8434 replies
    • Answer
    • April 18, 2024

    ​Hi @Bob James 

     

    I’m sorry to hear this, how is data usage?

     

    Are your bills up to date and paid?

     

    What happens when you attempt to make a call or text?

     

    Tom

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