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cant call a french number whilst in france nor can i receive a french text whilst in the uk

  • January 19, 2024
  • 1 reply
  • 40 views

As the title suggests 

Best answer by Kash

Hi @ChrisDainton,

Welcome to the Community!

It’s probably something that you are doing already but we just need to double check.

Whilst in France please use the dialing code +33 or 0033 before the number.

For anyone texting you from France whilst in the UK, please ensure that they are using the correct UK dialling code 0044 o +44.

If required we can PM you to get this escalated to the relevant team.

Kash

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Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • Answer
  • January 22, 2024

Hi @ChrisDainton,

Welcome to the Community!

It’s probably something that you are doing already but we just need to double check.

Whilst in France please use the dialing code +33 or 0033 before the number.

For anyone texting you from France whilst in the UK, please ensure that they are using the correct UK dialling code 0044 o +44.

If required we can PM you to get this escalated to the relevant team.

Kash