So I ordered and picked up my new phone online in carphone warehouse. I can't find anywhere my new number or transaction number. All I have is my order number on the email confirmation and dispatch. Is there anything I'm missing to get it.
Thanks.
Solved
Cant find my phone number
Best answer by Mohammed
Hello
The number should be on the packet the SIM Card came in.
You can find your mobile number also by putting the SIM into the phone and ringing a friend or family and getting them to confirm.
The Transaction number should only be needed for the switching of your old number.
You can do this without the transaction number also on a different form.
Simply register for an iD account
Log-in
Click My Services
Click Keep your number
Mohammed
This topic has been closed for replies.
Hello
The number should be on the packet the SIM Card came in.
You can find your mobile number also by putting the SIM into the phone and ringing a friend or family and getting them to confirm.
The Transaction number should only be needed for the switching of your old number.
You can do this without the transaction number also on a different form.
Simply register for an iD account
Log-in
Click My Services
Click Keep your number
Mohammed
Hey, I've gotten my nymber now from carphone warehouse but its not letting me register. An error keeps popping up when registering the sim or for an account. I cant call anyone until my sim is registered
Hello
What error are you getting when trying to register?
Have you tried a different browser?
You’ll need to enter:
The account holder’s last name
Mobile number
Account holder’s date of birth
Account holder = person who purchased the contract, not the intended user
Let us know how you get on and what error code you receive.
Mohammed
Hi I got sorted. One day just started working.
Did you manage to register the account
If not you can do so here: https://my.idmobile.co.uk/web/cpw/pre-registration/-/registration/registerMyAccount
If you run into any issues though, please let us know here.
Take care.
I also have not received my number and is not in my SIM card paper work or on email I am yet to call carphone warehouse what shall I do
+25
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Getting it repeatedly
Hello
What is it you needed help with?
It’s possible your coverage/signal/WiFi is too weak to mainatain the chat.
Happy to look into any issues you’re facing or PM you if needed.
If you can give us a bit of information on this.
Mohammed
Finally worked later yesterday, and this was wired all the way.
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