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Question

Cant find transaction number to transfer my old phone number

  • September 19, 2023
  • 1 reply
  • 122 views

Ali Yousaf
New
 Contributor

Hi to all

 

Can somebody please help. I joined Id mobile in December and I now want to bring my old phone number with me, the problem I have is. After 6 months I delete all my emails, so I can't find my original welcome email with my transaction number. It is not on any of my phone bills either.

 

Thanks in advance 

 

Ali

 

 

This topic has been closed for replies.

1 reply

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8408 replies
  • September 21, 2023

Hi @Ali Yousaf 

 

We’ve sent you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom