I’m trying to log in online but I’m getting to where you put in your ID mobile number and it’s saying sorry your details don’t match our records. How do I fix this please?

I’m trying to log in online but I’m getting to where you put in your ID mobile number and it’s saying sorry your details don’t match our records. How do I fix this please?
Best answer by Kash M
Hi
Welcome to the Community!
Before you are able to log into your account you’ll need to register first.
Once you have registered for the new app you should be able to login.
If you have any issues, please let us know.
Kash
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