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cant switch

Daniel Roe
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 Contributor

I can't switch number as not given transaction number brought from mobiles.co.uk put in that order number but doesn't work 

Best answer by andewhite

You’ll need to use the iD online Live Chat to submit your PAC, @Daniel Roe. 

Tell the 24/7 iD chatbot you want to “talk to a person”. The advisers work until 8pm on weekdays.

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andewhite
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  • andewhite
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  • June 4, 2024

You’ll need to use the iD online Live Chat to submit your PAC, @Daniel Roe. 

Tell the 24/7 iD chatbot you want to “talk to a person”. The advisers work until 8pm on weekdays.

Forum member (non-iD).
Daniel Roe
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  • Daniel Roe
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  • 1 reply
  • June 4, 2024

Thanks will try that

andewhite
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    andewhite
Kash M
iD Mobile Employee
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  • Kash M
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  • 8256 replies
  • June 10, 2024

Hi @Daniel Roe,

Welcome to the Community!

I hope that you managed to get through to the team and get this resolved.

If you still require assistance, please let us know and we can help.

 

Kash

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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