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Question

change direct debit bank

  • March 23, 2022
  • 1 reply
  • 343 views

babissimo
Active Contributor

hello.

I stopped using a bank account that has my direct debit at present and now it’s empty.

Please would you help me change bank details?

I have looked at other forum posts and there does not seem to be a “Mange my Direct Debit” button on the Billing page.

I also tried the “Change your billing method” but that is just email vs post.

Note that I do not have access to the app either as my present phone is not a smartphone.

cheers,

Alexander

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1 reply

babissimo
Active Contributor
  • Author
  • Active Contributor
  • 5 replies
  • March 24, 2022

solved - reckon as had not paid for the sim (as direct debit account was empty) it did not let me access details about direct debit