Skip to main content
Question

Change switch over date from old number to ID mobile


Just received my new ID Mobile Sim and got a switch over date of my old EE number to ID mobile of 31/08/23 is there chance of changing it to ASAP.

This topic has been closed for replies.

3 replies

andewhite
Platinum 
Contributor
Forum|alt.badge.img+26
  • Platinum 
Contributor
  • 12353 replies
  • August 24, 2023

Forum users can’t look at your iD account, and this forum isn’t for real time live chat @james4444

I’d suggest asking the iD live chat team for assistance with this change @james4444.

FYI, number transfers don’t happen on Saturday or Sunday, nor on Bank Holidays.
The agents work until 8pm on weekdays - https://idmobile.co.uk/live-chat


  • Author
  • Community Member
  • 0 replies
  • August 24, 2023

thanks


Kash
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 8193 replies
  • August 28, 2023

Hi @james4444 ,

Welcome to the Community!

We hope that you managed to get some assistance with this.

If you still require assistance, please let us know.

 

Kash